The Platform Admin Console: Your Control Center
Welcome to admin.iqkv.site — your one-stop shop for managing your entire iQ Key Value Platform. This is where operators like you keep things running smoothly, help your users, and watch your business grow.
Let's get you logged in
Signing in
Head to admin.iqkv.site and use your operator credentials to sign in. Regular tenant users won't have access here — only accounts with the special "PLATFORM_ADMIN" role can log in.
Quick note on session security
Just like the tenant app, your session will expire after 30 minutes of inactivity. We use the same secure token handling with silent refreshes in the background — you usually won't even notice it's happening!
Dashboard: Your morning coffee companion
After you sign in, you'll land right here with three key stats at your fingertips:
- Total users on your platform
- Total organizations
- Active subscriptions
Each card loads independently, so if one is having a hiccup, the rest keep working perfectly.
Users: Keep your user community happy
This is where you manage every user across your entire platform.
User list: Find anyone fast
- Paginated, sortable, and filterable — no endless scrolling!
- Search by name or email to locate someone quickly
- Filter by user status to see who you're looking for
User detail view: The full picture
Click on any user to dive in with two handy tabs:
- Overview: See their profile, account status, and take quick actions
- Organizations: See all the workspaces they're part of and their roles there
User actions: Help your users when need it
From the detail view, you've got the power to:
- Edit a user's profile information
- Set a new password for them (careful with this one!)
- Ban or unban a user
- Unlock an account that got locked
Organizations: Keep your workspaces healthy
Manage every single organization across your platform from here.
Organization list: See everything at a glance
- Paginated list with status filters (active, suspended, etc.)
- Search by organization name or unique key to find what you need
Organization detail view: Dive deep
Each organization has five helpful tabs:
- Overview: Edit the organization's display name and metadata
- Members: View and manage workspace members and their roles
- Billing: See and edit tenant billing settings
- Subscriptions: Look at their subscription history and current plan
- Refunds: See any refunds for this organization
Invitations: Track and manage invites globally
Keep on top of all invitations across your platform:
- View all pending, accepted, and expired invitations
- Propose new invitations manually
- Edit existing invitations before they're accepted
- Revoke invitations that are no longer needed
Subscriptions: your revenue in one place
See every subscription across your entire platform, all in one handy list:
- Read-only (for safety!)
- Search and filter by subscription status
- Sort by date or amount
- Click on any subscription to see all the details
Plans: pricing your service
Create and manage all the pricing plans you offer to tenants:
- See your plan catalog in one place
- Create a new plan from scratch
- Edit an existing plan to update what's included or pricing
- Delete a plan that's no longer needed (just make no one is using it first!)
Announcements: Talk to your users
Send platform-wide announcements to keep everyone in the loop:
- Create new announcements with support for multiple languages
- Edit existing announcements whenever you need to
- Publish or unpublish them with one click
- Delete announcements that are no longer relevant
Audit Logs: Know what happened when
Go back in time with a full chronological record of important actions across your platform. Perfect for accountability, compliance, or troubleshooting tricky issues.
Refunds: Keep your customers happy
View and manage all refunds in one place:
- See every refund across your entire platform
- Filter and search to find what you need
- Click on any refund to get all the details
My Account: Manage your own operator profile
Don't forget about yourself!
- View and edit your own profile information
- Change your operator password regularly to keep things secure
Notifications: Stay in the loop
You'll get notifications about important platform events right here. Mark them as read or delete them when you're done.
Quick tips to be a platform admin pro
Running your platform smoothly
- Start each day with a quick glance at the dashboard to see how things are growing
- Check audit logs regularly to spot trends or troubleshoot issues
- Keep your operator profile up to date
- Change your operator password every few months for security
Helping your users
- Use the search and filter tools to find users fast
- Try to resolve issues with users before banning them as a last resort
- If someone gets locked out, unlock them right away
- Be super careful when setting passwords for users — only do it when absolutely necessary
Managing organizations
- Keep an eye on organization activity to make sure everyone's following your policies
- Review subscription statuses regularly to catch potential issues early
- Keep organization metadata accurate and up to date
- Use the member management tools to help organizations stay organized
Billing and plans
- Create plans that are clear and easy understand — explain exactly what's included at each tier
- Test any plan changes in a safe environment before rolling them out to everyone
- Keep an eye on refund requests to spot any patterns or issues with your service
- Use the subscription list to track your revenue and growth over time
Communicating with your users
- Use announcements to share important updates, maintenance windows, or exciting new features
- Keep announcements short, clear, and friendly
- If you have users in multiple countries, consider translating announcements!
Keeping your platform secure
- Guard your operator credentials like gold — they give full access to everything!
- Don't share operator accounts — every person who needs admin access should have their own
- Use a strong, unique password for your operator account
- Always sign out of the admin console when you're not using it, especially on shared or public computers